77 lines
2.0 KiB
HTML
77 lines
2.0 KiB
HTML
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{% extends "base.html" %}
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{% block title %}Refund Policy — CleanCopy{% endblock %}
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{% block head %}
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<style>
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.updated {
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color: var(--color-text-secondary);
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font-size: 0.9rem;
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margin-bottom: 2rem;
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}
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.highlight {
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background: var(--color-bg-elevated);
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border: 1px solid var(--color-border-subtle);
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border-radius: 8px;
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padding: 1rem 1.5rem;
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margin: 1.5rem 0;
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}
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</style>
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{% endblock %}
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{% block content %}
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<a class="back" href="/">← Home</a>
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<h1>Refund Policy</h1>
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<p class="updated">Last updated: {{ date }}</p>
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<h2>30-Day Money-Back Guarantee</h2>
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<p>
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We want you to be satisfied with CleanCopy. If you're not happy with
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your purchase, you can request a full refund within 30 days of your
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purchase date.
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</p>
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<div class="highlight">
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<strong>How to request a refund:</strong>
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<p style="margin-top: 0.5rem; margin-bottom: 0">
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Email
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<a href="mailto:{{ email }}">{{ email }}</a> with
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your payment ID (the <code>pi_...</code> value from your receipt
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email) and a brief reason for the refund. We'll process it within 2–3
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business days.
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</p>
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</div>
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<h2>What happens after a refund</h2>
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<ul>
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<li>Your license will be deactivated on our servers.</li>
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<li>
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CleanCopy will stop working on your device after the next license
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check.
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</li>
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<li>You must delete the software and all copies from your devices.</li>
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</ul>
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<h2>Exceptions</h2>
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<p>Refunds may be denied in the following cases:</p>
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<ul>
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<li>Requests made more than 30 days after purchase.</li>
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<li>Refund requests for the same purchase made previously.</li>
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<li>Requests from users who have violated the Terms of Service.</li>
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</ul>
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<h2>Processing</h2>
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<p>
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Refunds are processed through Stripe to the original payment method.
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Depending on your bank, it may take 5–10 business days for the refund to
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appear on your statement.
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</p>
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<h2>Contact</h2>
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<p>
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Questions about refunds?
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<a href="mailto:{{ email }}">Contact us</a>.
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</p>
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{% endblock %}
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